Cell Site Maintenance

Cell Site Maintenance

We provide Maintenance Solutions for network operators to help simplify operations and reduce operating expenses, allowing our customers to focus on more strategic initiatives.

National network operators currently can identify network maintenance and repair as an area for improved business processes and greater cost control.  With thousands of sites dispersed across wide geographies and requiring both routine and urgent care, wireless networks are indeed costly and complex to maintain, taking resources away from other vital organizational tasks.

Goodman Networks partners directly with Networks Operators, handling the logistics behind maintenance and monitoring of cell sites in the US. Our team includes expert Mobile Smart HandsTM technicians, a fleet of 2,200 vehicles, a 24/7 Network Operations Center (NOC), our vast network of subcontractors and a program management team, making our team extremely prepared to handle any routine or emergency maintenance, while reducing costs for network operators. Goodman Networks prioritizes safety, training and personalization, ensuring that each of our programs are tailored for the specific needs of our customer.

The solution includes: 

  • Comprehensive cell site care, including RF components, tower, building & grounds, power & ground systems, HVAC, weed abatement, snow removal and generator.
  • Execution of both routine, scheduled maintenance and emergency repair callouts in compliance with service level agreements.
  • Economies of scale associated with other large regional and national programs, including ongoing maintenance programs for multiple network operators.
  • Web and mobile device-enabled trouble ticket assignment, tracking, reporting and communication system.
  • Optional use of Goodman Networks’ carrier class network operations center for network monitoring and dispatch.
  • Ability to absorb carrier personnel, facilities, vehicles, tools, spare parts and supplies to facilitate an all-inclusive outsourcing arrangement.